Fair and transparent guidelines for a hassle-free refund on our premium Divi layouts.
We stand behind our professional Divi layouts with a 30-day money-back guarantee. If you're not completely satisfied with your purchase, we'll make it right.
We offer a full refund for the following valid reasons:
Follow these simple steps to request a refund for your Divi layout purchase:
Email us at support@diviflow.com with your order details and the reason for your refund request.
Include the following details to help us process your request quickly:
We'll review your request within 24 hours. Our goal is to resolve the issue first, but if that's not possible, we will process your refund.
Approved refunds are processed within 3-5 business days back to your original payment method. You will receive an email confirmation once the refund is complete.
All Divi layout refund requests must be submitted within 30 days of the original purchase date. Requests submitted after this period are not eligible.
After a refund is processed, access to the purchased Divi layout(s) will be revoked from your account. You will no longer be able to download or use the product.
We do not offer refunds for a change of mind, a lack of technical skills to use Divi, or for products that have been successfully used and downloaded. Our goal is to refund for genuine issues with the product itself, not personal preference.
Before requesting a refund, we encourage you to try these alternatives. Our team is here to help you get the most out of your purchase.
Our expert team can help you resolve common installation or compatibility issues with your Divi website layouts.
Get instant help with Divi template customization and setup. Our live chat is available during business hours.
We provide comprehensive step-by-step guides and video tutorials for all our premium Divi layouts to assist you with installation and usage.
Have questions about our Divi refund policy or need to request a refund?
Email Our Support TeamAverage response time: 2-4 hours